In voice-based roles,
How a candidate sounds determines if they'll deliver — or disappoint.
You've been finding that out in the interview.
Sounds familiar?
Candidates who nail the interview — and freeze on an actual call
You knew something was off. You couldn't score it, prove it, or explain it to the room.
Voice problems you discover in week one, after the offer is signed
Now you find out before.
30-day free trial · No credit card required · No app install required
24
Assessed
5
Recommended
3
Interviewing
Sarah Chen
RECOMMENDEDSales Representative
91
Overall
91
Clarity
88
Confidence
86
Persuasion
83
Authority
James Wilson
Sales Rep
Maria Garcia
Sales Rep
24 candidates assessed · 5 recommended · before a single interview was scheduled
The problem
Why voice hires keep going wrong.
These aren't opinions. They're measured outcomes from thousands of companies — and they all point to the same gap.
14%
of actual job performance predicted by a standard interview
Your panel interview predicts 14% of how someone will actually perform. You find out the other 86% after you've hired them.
Schmidt & Hunter, Psychological Bulletin (1998)89%
of new hire failures caused by soft skills - voice, communication — not hard skills
Only 11% of new hires fail because they can't do the work. The other 89% fail at the part you never tested for — the voice, the composure, the conversation.
Leadership IQ — 20,000 new hires across 5,247 hiring managers$14,900
average financial loss per bad hire — 74% of companies have made at least one
Three out of four companies have hired the wrong person. Each one cost ~$15,000 — before the customer impact.
CareerBuilder / Harris Poll (2017) — 2,257 hiring managers30–45%
annual agent attrition in contact centers — each replacement costs $10K–$21K
A 200-seat call center rehires 70 agents a year — at $10K–$21K each. Most quit because the job demanded voice skills they were never screened for.
QATC Industry Benchmark + Cresta (6,000+ agents)$75B
lost annually by U.S. businesses to poor customer service
When the voice is the product, every weak hire is a customer-facing defect. One bad call costs you a third of those callers — for life.
NewVoiceMedia / Opinion Matters (2018) — 2,002 U.S. adultsAll five trace back to one root cause: you never heard how they'd actually sound on the job.
SpeakSights fixes that.
The fix
One shift resolves every number above.
When you hear how a candidate sounds before the interview — not after — each of those statistics becomes a choice, not an inevitability.
Score the 86% that interviews will never reach
SpeakSights scores all seven dimensions — clarity, confidence, authority, persuasion, pace, energy, and presence — in a real work scenario, not an interview setting. AI-driven and bias-free, so every candidate is measured the same way.
Finally test the exact skills that cause 89% of failed hires
AI scores whether candidates handle pressure with empathy, stay composed, take ownership, and actually answer the question — not just how polished they sound. The soft skills that cause 89% of failures, tested objectively before you hire.
Catch the bad hire at the gate — not after the welcome email
Set a voice score threshold for the role. Candidates who don't meet it are automatically flagged — no manual triage, no time spent on people who were never going to pass. The assessment costs less than a rounding error on a $15K mistake.
Hire people who were built for the role — not just the interview
Role-specific templates for Sales, BPO, and CS weight the exact dimensions that predict fit. Accent comprehension scoring catches language gaps before they surface on a live customer call.
Stop every customer-facing defect before it leaves the pipeline
Candidates respond to a real customer scenario. AI scores their empathy, composure, ownership, and resolution quality — exactly what your customers will experience. You see it before they're ever on your floor.
The companies that published those numbers
didn't have SpeakSights. You do.
One voice assessment. Before the first interview. That's the entire shift.
30-day free trial · No credit card required · No app install needed
How It Works
From setup to hiring decision in four simple steps. No complex integrations required.
100% async — candidates complete on their own timeCreate Assessment Template
Configure voice dimensions, questions, and scoring criteria tailored to each role.
Invite Candidates
Send a unique assessment link to each candidate via email or bulk CSV upload. No candidate signup needed — they just click and go.
Candidates Complete It Online
Candidates click the link, land on a SpeakSights-hosted page, and record their responses directly in the browser — no Zoom, no scheduling, no app download. AI scores everything in minutes.
No Zoom or phone call required
Compare & Decide
Side-by-side scores across all dimensions. AI recommendations highlight top performers.
Create Assessment Template
Configure voice dimensions, questions, and scoring criteria tailored to each role.
Invite Candidates
Send a unique assessment link to each candidate via email or bulk CSV upload. No candidate signup needed — they just click and go.
Candidates Complete It Online
Candidates click the link, land on a SpeakSights-hosted page, and record their responses directly in the browser — no Zoom, no scheduling, no app download. AI scores everything in minutes.
No Zoom or phone call required
Compare & Decide
Side-by-side scores across all dimensions. AI recommendations highlight top performers.
The complete picture on every candidate —
before a single interview
Voice scoring is just the start. Every dimension, every assessment, is configurable to exactly what your role demands.
7 Voice Dimensions
CoreClarity, confidence, authority, persuasion, pace, energy, and presence — each scored independently. Weighted to match what your role actually needs.
Grammar & Language Scoring
OptionalSentence structure, filler word frequency, vocabulary level, verb tense consistency. Know if they speak with the precision the role demands.
Accent & Listening Comprehension
OptionalPlay British or American accent passages. AI evaluates if the candidate understood and responded correctly. Critical for BPO and global customer-facing roles.
Answer Intelligence
CoreAI scores whether each response actually answers the question — not just how it sounds. Catches candidates who speak well but say nothing relevant.
Situational Response Analysis
OptionalGive candidates a realistic work scenario. AI scores how they handle it — did they show empathy first, stay calm, take ownership, and offer a real resolution? What hiring managers actually care about.
AI Template Setup
Paste a job description. AI generates the full assessment — dimensions, weights, and questions — tailored to the role in seconds.
Bulk Candidate Invite
Upload a CSV of 200 candidates. Assessment links sent automatically. No scheduling, no back-and-forth.
Pipeline & Hiring Stages
Move candidates through Shortlisted → Interviewing → Hired from inside the platform. Add recruiter notes visible to your whole team.
Side-by-Side Comparison
Compare up to 5 candidates at once. Radar chart across all dimensions. Export to CSV for stakeholder review.
Anti-Fraud & Proctoring
Reduce impersonation risk with photo capture at start, tab-switch detection, and optional video recording throughout the session.
Team Access Controls
Admin, Recruiter, Hiring Manager, Viewer — each with the right level of access. Your whole team in one place.
Auto-Shortlisting Thresholds
Set score cut-offs per template. Candidates are automatically labelled Recommended, Review, or Not Recommended the moment results come in — no manual triage.
Pre-Built Template Library
Sales, Customer Service, Leadership, Healthcare, Consulting — 10+ role-specific templates with curated dimension weights and questions. Live in minutes.
Candidate Feedback Email
After scoring, candidates automatically receive a personalised email highlighting their top strengths. No score revealed — just positive highlights that improve your employer brand.
Screen every candidate's voice.
Pay only for what you use.
All plans include the full AI engine — 7 voice dimensions, grammar, accent, and comparison tools. Choose the volume that fits your hiring.
30 days · No credit card
30-day evaluation period
- 10 assessments (entire trial)
- 2 team members · 2 active roles
- AI Setup from JD: 2/day
- 5 pre-built templates
- Bulk CSV invite (10/batch)
- Full 7-dimension AI analysis
- Full reports + comparison
- Email support
Small teams getting started
Extra: $4 per assessment
- 25 assessments/month included
- 3 team members · Unlimited active roles
- AI Setup from JD: 5/day
- All pre-built templates
- Bulk CSV invite (200/batch)
- Full 7-dimension AI analysis
- Full reports + comparison
- Email support
Growing hiring teams
Extra: $2.75 per assessment
- 100 assessments/month included
- 10 team members · Unlimited active roles
- AI Setup from JD: 5/day
- All pre-built templates
- Bulk CSV invite (200/batch)
- Full 7-dimension AI analysis
- Full reports + comparison
- Priority email support
High-volume hiring operations
Extra: $2 per assessment
- 300 assessments/month included
- Unlimited team members & roles
- AI Setup from JD: 10/day
- All templates + custom creation
- Bulk CSV invite (200/batch)
- Full 7-dimension AI analysis
- Full reports + comparison
- Dedicated support + onboarding call
All prices in USD. Secure payment via Razorpay.
Every plan — including the free trial — includes full AI quality
Save 20% with Annual Billing
Annual commitment saves 20% off standard pricing — Starter $79/mo, Growth $199/mo, Scale $399/mo (billed as annual lump sum).
Frequently Asked Questions
Everything you need to know about voice assessments for hiring.