In voice-based roles,
How a candidate sounds determines if they'll deliver — or disappoint.
You've been finding that out in the interview.
Sounds familiar?
Candidates who nail the interview — and freeze on an actual call
You knew something was off. You couldn't score it, prove it, or explain it to the room.
Voice problems you discover in week one, after the offer is signed
Now you find out before.
30-day free trial · No credit card required · No app install required
24
Assessed
5
Recommended
3
Interviewing
Sarah Chen
RECOMMENDEDSales Representative
91
Overall
91
Clarity
88
Confidence
86
Persuasion
83
Authority
James Wilson
Sales Rep
Maria Garcia
Sales Rep
24 candidates assessed · 5 recommended · before a single interview was scheduled
The problem
There’s a sound you never got to hear — and it’s costing you.
These aren’t opinions. They’re measured outcomes from thousands of companies — and they all trace back to the same silence.
They can do the job. They just can’t have the conversation.
Only 11% of new hires fail on hard skills. The other 89% fail on voice, composure, and communication — the exact part your process never tested.
Leadership IQ — 20,000 new hires across 5,247 hiring managersof performance predicted by a standard interview
Your interview is a 14% coin-flip. You learn the other 86% after they’ve already started.
Schmidt & Hunter, Psychological Bulletin (1998)average cost of a single bad hire
Three of four companies have made the hire. Each one ~$15K — before the customer ever feels it.
CareerBuilder / Harris Poll (2017) — 2,257 hiring managersannual agent attrition in contact centers
You’re not hiring agents — you’re renting them. Most quit over voice skills no one screened for.
QATC Industry Benchmark + Cresta (6,000+ agents)lost every year to poor customer service
When the voice is the product, every weak hire is a customer-facing defect that walks the floor.
NewVoiceMedia / Opinion Matters (2018) — 2,002 U.S. adultsFive numbers. One root cause: you never heard how they’d actually sound on the job.
So we made the silence audible.
The fix
Hear how they’ll sound on the job — before you hire them.
One voice assessment before the first interview. Watch every number above go quiet.
Finally test the exact skills that cause 89% of failed hires.
AI scores whether candidates handle pressure with empathy, stay composed, take ownership, and actually answer the question — not just how polished they sound. The soft skills behind 89% of failures, measured objectively, before you hire.
Answer Intelligence · Situational Response91
Clarity
88
Confidence
86
Empathy
84
Composure
Score the 86% an interview will never reach
Seven dimensions — clarity, confidence, authority, persuasion, pace, energy, presence — measured in a real work scenario, not an interview. AI-driven and bias-free, so everyone is judged the same way.
7 Voice DimensionsCatch the bad hire at the gate — not after the welcome email
Set a voice-score threshold per role. Anyone below it is auto-flagged — no manual triage, no time spent on people who were never going to pass. The assessment costs less than a rounding error on a $15K mistake.
Auto-Shortlisting ThresholdsHire people built for the role — not just the interview
Role templates for Sales, BPO, and CS weight the exact dimensions that predict fit. Accent-comprehension scoring catches language gaps before they ever surface on a live customer call.
Role Templates · Accent ComprehensionStop every customer-facing defect before it leaves the pipeline
Candidates respond to a real customer scenario. AI scores empathy, composure, ownership, and resolution quality — exactly what your customers will experience — before they’re ever on your floor.
Live Scenario · Resolution ScoringThe companies that published those numbers
didn’t have SpeakSights. You do.
One voice assessment. Before the first interview. That’s the entire shift.
30-day free trial · No credit card required · No app install needed
How It Works
From setup to hiring decision in four simple steps. No complex integrations required.
100% async — candidates complete on their own timeCreate Assessment Template
Configure voice dimensions, questions, and scoring criteria tailored to each role.
Invite Candidates
Send a unique assessment link to each candidate via email or bulk CSV upload. No candidate signup needed — they just click and go.
Candidates Complete It Online
Candidates click the link, land on a SpeakSights-hosted page, and record their responses directly in the browser — no Zoom, no scheduling, no app download. AI scores everything in minutes.
No Zoom or phone call required
Compare & Decide
Side-by-side scores across all dimensions. AI recommendations highlight top performers.
Create Assessment Template
Configure voice dimensions, questions, and scoring criteria tailored to each role.
Invite Candidates
Send a unique assessment link to each candidate via email or bulk CSV upload. No candidate signup needed — they just click and go.
Candidates Complete It Online
Candidates click the link, land on a SpeakSights-hosted page, and record their responses directly in the browser — no Zoom, no scheduling, no app download. AI scores everything in minutes.
No Zoom or phone call required
Compare & Decide
Side-by-side scores across all dimensions. AI recommendations highlight top performers.
The complete picture on every candidate —
before a single interview
Voice scoring is just the start. Every dimension, every assessment, is configurable to exactly what your role demands.
7 Voice Dimensions
CoreClarity, confidence, authority, persuasion, pace, energy, and presence — each scored independently. Weighted to match what your role actually needs.
Grammar & Language Scoring
OptionalSentence structure, filler word frequency, vocabulary level, verb tense consistency. Know if they speak with the precision the role demands.
Accent & Listening Comprehension
OptionalPlay British or American accent passages. AI evaluates if the candidate understood and responded correctly. Critical for BPO and global customer-facing roles.
Answer Intelligence
CoreAI scores whether each response actually answers the question — not just how it sounds. Catches candidates who speak well but say nothing relevant.
Situational Response Analysis
OptionalGive candidates a realistic work scenario. AI scores how they handle it — did they show empathy first, stay calm, take ownership, and offer a real resolution? What hiring managers actually care about.
AI Template Setup
Paste a job description. AI generates the full assessment — dimensions, weights, and questions — tailored to the role in seconds.
Bulk Candidate Invite
Upload a CSV of 200 candidates. Assessment links sent automatically. No scheduling, no back-and-forth.
Pipeline & Hiring Stages
Move candidates through Shortlisted → Interviewing → Hired from inside the platform. Add recruiter notes visible to your whole team.
Side-by-Side Comparison
Compare up to 5 candidates at once. Radar chart across all dimensions. Export to CSV for stakeholder review.
Anti-Fraud & Proctoring
Reduce impersonation risk with photo capture at start, tab-switch detection, and optional video recording throughout the session.
Team Access Controls
Admin, Recruiter, Hiring Manager, Viewer — each with the right level of access. Your whole team in one place.
Auto-Shortlisting Thresholds
Set score cut-offs per template. Candidates are automatically labelled Recommended, Review, or Not Recommended the moment results come in — no manual triage.
Pre-Built Template Library
Sales, Customer Service, Leadership, Healthcare, Consulting — 10+ role-specific templates with curated dimension weights and questions. Live in minutes.
Candidate Feedback Email
After scoring, candidates automatically receive a personalised email highlighting their top strengths. No score revealed — just positive highlights that improve your employer brand.
Screen every candidate's voice.
Pay only for what you use.
All plans include the full AI engine — 7 voice dimensions, grammar, accent, and comparison tools. Choose the volume that fits your hiring.
30 days · No credit card
30-day evaluation period
- 10 assessments (entire trial)
- 2 team members · 2 active roles
- AI Setup from JD: 2/day
- 5 pre-built templates
- Bulk CSV invite (10/batch)
- Full 7-dimension AI analysis
- Full reports + comparison
- Email support
Small teams getting started
Extra: $4 per assessment
- 25 assessments/month included
- 3 team members · Unlimited active roles
- AI Setup from JD: 5/day
- All pre-built templates
- Bulk CSV invite (200/batch)
- Full 7-dimension AI analysis
- Full reports + comparison
- Email support
Growing hiring teams
Extra: $2.75 per assessment
- 100 assessments/month included
- 10 team members · Unlimited active roles
- AI Setup from JD: 5/day
- All pre-built templates
- Bulk CSV invite (200/batch)
- Full 7-dimension AI analysis
- Full reports + comparison
- Priority email support
High-volume hiring operations
Extra: $2 per assessment
- 300 assessments/month included
- Unlimited team members & roles
- AI Setup from JD: 10/day
- All templates + custom creation
- Bulk CSV invite (200/batch)
- Full 7-dimension AI analysis
- Full reports + comparison
- Dedicated support + onboarding call
All prices in USD. Secure payment via Razorpay.
Every plan — including the free trial — includes full AI quality
Save 20% with Annual Billing
Annual commitment saves 20% off standard pricing — Starter $79/mo, Growth $199/mo, Scale $399/mo (billed as annual lump sum).
Frequently Asked Questions
Everything you need to know about voice assessments for hiring.