Your GDPR Rights

Complete control over your personal data under EU data protection law.

Last Updated: January 01, 2026

Your Rights Under GDPR

The General Data Protection Regulation (GDPR) gives you specific rights regarding your personal data. At SpeakSights, we respect these rights and make it easy for you to exercise them.

⚡ Quick Response Time: We respond to all GDPR requests within 48 hours. Most requests are processed within 24 hours.

1. Right to Access

Article 15 GDPR

You have the right to know what personal data we hold about you and how we use it.

What You Can Request:

  • Confirmation of whether we process your data
  • Copy of all your personal data we store
  • Details on how we use your data
  • Information on data retention periods
  • List of third parties who access your data

How to Request:

1

Email privacy@speaksights.com with subject "Data Access Request"

2

Include your registered email address for verification

3

Receive your complete data package within 48 hours

2. Right to Rectification

Article 16 GDPR

You have the right to correct any inaccurate or incomplete personal data.

Examples:

  • Update your email address
  • Correct profession or role information
  • Fix errors in order or transaction records

How to Request: Email privacy@speaksights.com with the correction details. We'll update your information within 24 hours.

3. Right to Erasure ("Right to be Forgotten")

Article 17 GDPR

You have the right to request deletion of your personal data.

What Gets Deleted:

  • All analysis reports and results
  • Email address and profession data
  • Access tokens and login information
  • Minute balance and usage history

⚠️ What We Must Keep (Legal Obligation):

  • Order records and transaction history (required by tax law for 7 years)
  • Financial audit trail (legal requirement)
  • Badge certification data (certificate ID, badge tier, verification hash) - required for public verification of credentials during 24-month validity period and beyond

These records contain minimal data (Order ID, amount, date) and cannot be deleted due to legal obligations under Indian tax law.

Badge Certificates: If you earned a badge certification, your certificate data cannot be deleted because it serves as an independent verification credential that third parties rely on (employers, clients, platforms). Deleting this data would invalidate legitimate credentials you've displayed publicly.

How to Request: Email privacy@speaksights.com with subject "Data Deletion Request". Your data will be permanently deleted within 48 hours, except for legally required records.

4. Right to Data Portability

Article 20 GDPR

You have the right to receive your data in a structured, commonly used, machine-readable format.

Available Formats:

📄 JSON Format

Machine-readable, easy to import elsewhere

📊 CSV Format

Spreadsheet-compatible for analysis

📑 PDF Format

Human-readable reports and documents

📦 Complete Package

All formats in one ZIP file

How to Request: Email privacy@speaksights.com with subject "Data Export Request". Specify your preferred format or request all formats.

5. Right to Restrict Processing

Article 18 GDPR

You can request that we limit how we use your data in certain situations.

When You Can Restrict Processing:

  • While we verify the accuracy of disputed data
  • If processing is unlawful but you don't want deletion
  • When you need data for legal claims
  • While we verify legitimate grounds for processing

Effect: We will store your data but not actively process it for other purposes until the restriction is lifted.

6. Right to Object

Article 21 GDPR

You can object to certain types of data processing.

What You Can Object To:

  • Marketing Emails: Unsubscribe anytime (link in every email)
  • Service Updates: Opt out of non-essential notifications
  • Data Processing: Object to any processing not essential for service delivery

Note: If you object to essential data processing (email for report delivery, order processing), we may not be able to provide the service.

7. Rights Related to Automated Decision-Making

Article 22 GDPR

You have rights regarding decisions made solely by automated processing.

How SpeakSights Uses AI:

🤖 AI-Powered Analysis

SpeakSights uses AI (AssemblyAI, OpenAI GPT-4, Azure Speech) to analyze your speech patterns and provide credibility insights.

✅ Your Rights

  • • Request explanation of how analysis was performed
  • • Understand which AI models were used
  • • Contest analysis results you believe are inaccurate
  • • Request manual review of analysis (Professional tier)

⚠️ Important Note

Our AI analysis is for informational purposes onlyand does not make decisions that legally affect you. You choose how to use the insights provided.

How to Exercise Your Rights

📧 Email Us:

Send your request to: privacy@speaksights.com

Include: Your registered email, specific right you want to exercise, and any relevant details.

Response Time

Within 48 hours

Verification

Email verification only

No Cost

100% free service

Right to File a Complaint

If you believe we have not properly handled your GDPR request or violated your data protection rights, you have the right to file a complaint with a supervisory authority.

🇪🇺 EU Residents:

Contact your national data protection authority. Find your local authority at:

European Data Protection Board - Member List →

🇬🇧 UK Residents:

Contact the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113

⚠️ We encourage you to contact us first: Most issues can be resolved quickly through direct communication. We're committed to addressing your concerns promptly and fairly.

Questions About Your Rights?

We're here to help you exercise your GDPR rights. Our privacy team responds to all requests within 48 hours.